At Caddie & Co., every item is made with care and attention to detail. Because our products are custom-made, we do not offer refunds or exchanges on personalized or customized items.

Refunds are only issued for items that arrive damaged or defective.

To request a refund, please contact us within 7 days of delivery with photos and your order number, and our team will review your claim promptly.

We appreciate your understanding and trust in Caddie & Co. craftsmanship.